Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide when you submit an application or contact us, including your name, email address, phone number, company details and documentation required for KYC and due diligence. We also collect limited technical data (IP address, browser) to operate and secure the platform.
2. How We Use Your Information
Your information is used solely to evaluate applications, provide our services, verify KYC and company documents, issue invoices, process payments and communicate with you about your request. We do not sell your personal data to third parties.
3. Payment Processing
Cryptocurrency payments are processed via NOWPayments. We do not store your private keys. Wire transfer details are provided through your secured portal. We never request your banking credentials beyond what is required to complete a verified transfer.
4. Data Security
We apply technical and organizational measures including encrypted transmission (HTTPS), hashed passwords and access controls to protect your data. Uploaded documents are stored securely and access is limited to authorized staff.
5. Data Retention
We retain application and transaction records for as long as required by law and for legitimate business purposes, after which they are securely deleted.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us. Reasonable verification will be required before fulfilling your request.
7. Cookies
We use session cookies necessary for the operation of the portal. We do not use third-party advertising cookies.